Terms built around trust.

1. Acceptance of these terms

By accessing or using frankson.com.ng and any website feature that links to these Terms of Use (“Terms”), you agree to be bound by them. If you do not agree, please do not use the website.

“Frankson”, “we”, “us” and “our” refer to Frankson IT Services. “You” refers to the visitor, prospective client, account user or organisation represented by that person.

2. About Frankson IT Services

Frankson IT Services provides website development, mobile app development, software development and digital marketing solutions. Website descriptions are general information and may be updated as our services evolve.

Our contact address is 22 Anike-Abu Street, Lagos, Nigeria, 100216. You may reach us at info@frankson.com.ng or +234 903 558 6700.

3. Eligibility and authority

You must be at least 18 years old and legally capable of agreeing to these Terms. If you use the website for a company or another organisation, you confirm that you have authority to act for it and to bind it to these Terms where applicable.

4. Permission to use the website

We grant you a limited, revocable, non-exclusive, non-transferable permission to access and use the website for lawful personal or internal business purposes. This permission does not transfer ownership of any website content or technology.

You may:

• view and navigate publicly available pages;
• contact us about a genuine project or business enquiry;
• share links to public pages in a lawful and non-misleading way; and
• print a reasonable number of pages for personal or internal reference.

5. Prohibited conduct

You must not, directly or through another person:

• use the website for fraud, abuse, harassment or any unlawful purpose;
• attempt to gain unauthorised access to an account, server, database, source code or restricted area;
• introduce malware, malicious code, harmful automation or disruptive traffic;
• bypass security, rate limits, access controls or technical restrictions;
• interfere with the website’s availability, performance or another user’s experience;
• scrape, harvest or extract content or personal information in violation of law or these Terms;
• copy, republish, sell, frame or commercially exploit website content without written permission;
• misrepresent your identity, authority, affiliation or the source of a communication;
• use our brand, website or content to imply an endorsement or partnership that does not exist;
• submit confidential information belonging to someone else without authority; or
• help or encourage another person to perform any prohibited act.

6. Enquiries, quotations and website information

Submitting a form, booking a consultation or receiving an automatic acknowledgement does not by itself create a client relationship, reserve development capacity or oblige either party to proceed.

Website prices, timelines, features, case studies and service descriptions are illustrative unless expressly stated otherwise. A binding project scope, fee and delivery schedule will be confirmed in an accepted quotation, proposal or separate written agreement.

You are responsible for ensuring the information in your enquiry is accurate and that you are authorised to share it.

7. Client services and project contracts

Paid services are governed by the documents agreed for that engagement. Depending on the project, those documents may address:

Nothing on this website guarantees a particular result, search ranking, revenue increase, app-store approval or uninterrupted operation. Any written performance commitment applies only as expressly stated in the relevant project contract.

8. Accounts and client portals

Some services may provide access to a web development or digital marketing portal. You must provide accurate account information, keep login credentials confidential and promptly tell us if you suspect unauthorised access.

You are responsible for activity performed through your account to the extent permitted by law. Do not share an account outside your authorised team or attempt to access another client’s information. We may require password changes, multi-factor authentication or other reasonable security measures.

9. Our intellectual property

Unless otherwise indicated, the website and its original text, layouts, graphics, icons, branding, photographs, videos, code, designs and other materials are owned by or licensed to Frankson and are protected by applicable intellectual-property laws.

“Frankson IT Services”, our visual identity and associated branding may not be used in a way that confuses users, suggests endorsement or damages our reputation. No licence is granted except the limited website-use permission expressly stated in these Terms.

Third-party names, logos and trademarks displayed in portfolio examples remain the property of their respective owners.

10. Information and materials you submit

You retain ownership of original materials you submit. You grant Frankson a limited, non-exclusive permission to host, copy, process and use those materials only as reasonably necessary to respond to your request, operate the relevant feature or deliver an agreed service.

You confirm that:

• you own the submitted material or have all permissions required to use and share it;
• it does not unlawfully infringe another person’s rights;
• it does not contain unlawful, malicious, defamatory or deceptive content; and
• our authorised use of it will not breach confidentiality or another obligation.

Do not send unsolicited ideas on the assumption that they will be treated as confidential. Confidential project material should be supplied through an agreed channel and, where appropriate, under a separate confidentiality agreement.

11. Portfolio and selected work

Portfolio entries describe selected projects and may link to third-party websites. Logos and project screenshots are displayed for identification and demonstration of work. A featured website may later be modified, rebranded, transferred, taken offline or maintained by someone other than Frankson.

Portfolio examples do not promise identical outcomes for another project. Results depend on scope, content, market, technology, client participation and other circumstances.

12. Third-party websites, tools and services

Links to client websites, social platforms, plugins, payment providers or other third-party services are provided for convenience. We do not control their content, availability, security or practices and do not endorse them merely by linking.

Your use of a third-party service is governed by its own terms and privacy notice. You should evaluate it before relying on it or providing information.

13. Privacy and communications

Our collection and use of personal information is explained in our Privacy Policy. By submitting an enquiry, you understand that we may send an operational response or automatic acknowledgement. A contact enquiry does not automatically subscribe you to promotional messages.

14. Website availability and changes

We may update, improve, suspend or withdraw any website page or feature without prior notice. Maintenance, security incidents, hosting failures, network conditions or events outside our reasonable control may affect availability.

We aim to keep information useful and current but do not guarantee that every page will always be complete, error-free or available.

15. Disclaimers

To the fullest extent permitted by applicable law, the public website and its general content are provided on an “as available” basis without warranties not expressly stated in these Terms.

Website content is general business information, not legal, financial, tax or other regulated professional advice. You should obtain appropriate advice before acting on information where your circumstances require it.

We do not warrant that the public website will be uninterrupted, entirely secure, free of harmful components or suitable for every purpose. Nothing in this section excludes warranties or consumer rights that cannot lawfully be excluded.

16. Limitation of liability

To the fullest extent permitted by law, Frankson will not be liable for indirect, incidental, special, consequential or punitive loss arising solely from use of, inability to use or reliance on the public website, including loss of profit, opportunity, goodwill, data or business interruption.

Where liability relating to the public website cannot be excluded, it will be limited to the extent permitted by applicable law. Liability for paid client work is governed by the relevant project agreement.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation or any other matter protected by mandatory law.

17. Responsibility for misuse

To the extent permitted by law, you agree to be responsible for reasonable losses, claims and costs suffered by Frankson because of your unlawful misuse of the website, material breach of these Terms or infringement of another person’s rights. This provision does not make you responsible for loss caused by Frankson’s own unlawful act or negligence.

18. Suspension and termination

We may restrict or suspend website or portal access where reasonably necessary to protect security, investigate misuse, comply with law or address a material breach. Where appropriate, we will provide notice and an opportunity to resolve the issue.

Provisions concerning intellectual property, submissions, disclaimers, liability, disputes and any terms that logically survive will remain effective after access ends.

19. Governing law and disputes

These Terms and non-contractual matters connected with the public website are governed by the laws of the Federal Republic of Nigeria.

Before commencing formal proceedings, the parties should make a reasonable good-faith effort to resolve a dispute through written notice and discussion. If no resolution is reached, disputes will be submitted to courts of competent jurisdiction in Nigeria, unless mandatory law or a separate written agreement requires otherwise.

20. Changes and general provisions

We may revise these Terms to reflect changes to the website, business practices or law. Updated Terms will appear here with a revised “Last updated” date. Continued use after publication means you accept the revised Terms, to the extent permitted by law.

If a provision is found invalid or unenforceable, it will be adjusted or removed only to the minimum extent necessary, and the remaining provisions will continue. Our delay in enforcing a right is not a waiver of that right.

These Terms, together with documents expressly referenced here, form the agreement governing general use of the public website.

21. Contact us

Questions or concerns about these Terms may be directed to:

Frankson IT Services
22 Anike-Abu Street, Lagos, Nigeria, 100216
Email: info@frankson.com.ng
Phone: +234 903 558 6700