Last Updated: 17 October 2023.
At Frankson, we value the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you consent to the practices described in this policy.
- Information We Collect:
We may collect personal information from you when you interact with our website or use our services. The types of information we may collect include:
- Contact information (e.g., name, email address, phone number)
- Company name and job title
- Payment and billing information
- Technical information (e.g., IP address, browser type, device information)
- Information you provide to us when contacting our support team or through any other communication channel
- Cookies and similar tracking technologies (please refer to our Cookie Policy for more details)
- How We Use Your Information:
We use the collected information for the following purposes:
- To provide and improve our IT services
- To process transactions and send transactional emails
- Respond to inquiries and provide customer support
- To personalize your experience on our website
- To send you promotional and marketing communications (you can opt-out anytime)
- To detect and prevent fraudulent activities and security incidents
- To comply with legal and regulatory obligations
- How We Share Your Information:
We may share your personal information with third parties in the following circumstances:
- With our trusted service providers and partners who assist us in providing our services
- With our affiliates and subsidiaries for internal business purposes
- When required by law or to protect our rights, privacy, safety, or property
- In connection with a business transaction, such as a merger, acquisition, or sale of assets
- Your Rights and Choices:
You have the right to access, correct, or delete the personal information we hold. If you wish to exercise any of these rights or have questions about your personal data, please contact us using the details provided below.
You can also choose to opt out of marketing communications and cookies. However, please note that some cookies are necessary for the proper functioning of our website, and disabling them may affect your experience.
- Security Measures:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. Despite our efforts, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information from our systems.
- Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the “Last Updated” date will be revised accordingly.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Frankson
Address: 22, Anike Abu Street, Bariga, Lagos.
Email: info@frankson.com.ng
Phone: +2348165049005
We take privacy seriously and are committed to addressing any concerns you may have.
