Employment Type
Full-time
Industry
Information Technology
Job Location
Ikeja, Lagos, 100001, Nigeria
Working Hours
8am - 5pm
Date posted
July 1, 2024
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Position title
IT Specialist
Description

About Us:
Frankson IT Services provides top-tier IT solutions and exceptional customer service. We seek a skilled IT Specialist to ensure our technology infrastructure runs smoothly and efficiently. If you enjoy solving complex problems and are passionate about technology, we want to hear from you.

Job Summary:
The IT Specialist will manage and support IT systems, ensuring security, reliability, and efficiency. Responsibilities include maintaining hardware and software, troubleshooting issues, and providing technical support to staff.

Responsibilities
  • System Administration: Email setup and management, application provisioning, SSO, MDM, office IT support.
  • Hardware Setup and Maintenance: Printer setup, laptop provisioning, Wi-Fi management, ISP management.
  • Service Level Requirements: Ensure high service availability, quick response and resolution times.
  • Security Requirements: Data security and compliance with industry standards.
  • Reporting and Communication: Monthly performance reports and regular updates on issues.
Qualifications
  • Education: BSc/HND in IT, Computer Science, or related field.
  • Experience: Minimum 3 years in IT support.
  • Skills: Strong IT systems knowledge, problem-solving, communication, and team player.
  • Certifications: CompTIA A+, Network+, or MCITP are a plus.
Job Benefits
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • Dynamic and supportive work environment
  • Employee discounts on our services
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